Schwerpunkte der Sprechstunde
- Understanding user/customer needs
- Personal development
- Customer journey mapping
- Voice of the customer (feedback)
- Customer experience metrics
- Loyalty and retention
Zielgruppe der Sprechstunde
- Startups looking for a proven competitive advantage
Über die Referentin
Anna Noakes Schulze is Senior Partner for Customer Experience at Ecodynamics, a platform economy and digital business consultancy. She founded the digital experience consultancy SunflowerUX and previously worked in senior user experience roles in digital agencies in London. Anna is a judge in the International Customer Experience Awards (ICXA) in Amsterdam and has published in Customer Experience Magazine. Anna is a TEDx speaker on the topic, „Living Abroad Teaches Us the Power of Connections.“ She supports TEDx Königsallee as an English content and language coach. For over twenty years, Anna has been dedicated to building better digital experiences and helping businesses succeed by connecting with their greatest asset: their customers.
- Judge in the International Customer Experience Awards (ICXA)
- TEDx speaker on the topic, „Living Abroad Teaches Us the Power of Connections.“
Bitte klicke auf den untenstehenden Button, um der Referentin eine Nachricht zu senden und einen Termin für die Sprechstunde zu vereinbaren. Alle Sprechstunden finden aktuell remote statt.